Rail City Garden Center

hailey wallmuth Edited 4 months ago

I have mixed feelings about this garden center. My first visit here was fantastic—I bought a pet chicken and a great selection of pond plants, and I was really happy with my experience. However, my second visit was incredibly disappointing and raised some serious safety concerns. I brought my service animal with me on my second trip to look for Molly goldfish in the koi/goldfish area. When I couldn't find them, I stepped into the goldfish building to see if they had been relocated. The business has a clear rule stating that only service animals are allowed on the property. Despite this, there is a resident shop cat living inside that building. While we were trying to look at the turtles, the cat approached us and lunged at my dog, scratching its nose. I did not move my dog toward the cat, I noticed the cat's aggressive/defensive behavior and was actively trying to get away from the situation. To protect my service animal, I used my foot to push the cat away (I was prepared to kick it if it decided to attack again I do not like harming animals nor do I ever want to.) Immediately after, an employee yelled at me for kicking the cat. I did not kick it but I was unfortunately prepared t

Michael Burnett 4 months ago

Rail City Garden Center is a nice place to buy the plants and trees, along with all types of fertilizers and accessories. Their staff is very knowledgeable and the experience shows. HOWEVER, WITH THAT SAID, their 3rd party landscapers that they rely on to pick up your store bought greenery to plant on the time and date given to you by the staff, is something to be desired. SummerScape Landscape construction were notified by staff on 5/14/26 (the day we purchased their services) and we were given the date for 5/25/26. They never showed. Called back 5/26/26 and they again contacted them with a new date of 5/29/26. They never showed again. They finally came out on 6/5/26 and did a pretty good job, except that they failed to attach the drip line to two of the plants. Bottom line is, customers need to follow up continuously to insure they contact and make arrangements for landscaping with whomever they use as a third party. In the future we will probably buy plants from them, but find our own landscapers.

Jeannie Smith 4 months ago

Rail City Garden Center has a ton of whatever you are looking for in the way of trees or flowers or garden plants. Pawl, the owner, is also so knowledgeable and can help solve any of your plant or insect or tree’s problems. There is also a very nice support staff on hand to help you. We go here very often in the summer. Everyone is friendly and always willing to be of service.

Cathryn McGregor 4 months ago

I had no idea this place was here until today. And I honestly don't want to share this review because this place was hidden jem! I wanna keep it to myself! This place deserves 5 stars. My friend had warned me that the prices were high, but I didn't find it to be so. I found the prices to be comparable with those of other big chain plant centers. The variety of plants to choose from was more varied than the big chains. There was a lovely ambiance here that you won't find at other places. There are two water features to look at. One had giant coy and turtles swimming in. The turtles are available for purchase and the whole thing was just lovely. There was also a large tree house with a winding slide coming out from it. Im not sure, but I think children would be allowed to utilize it. There was an area by check out that had complimentary coffee, water and fresh popped pop corn. We were also offered assistance right away and enjoyed chit chat with a happy employee. It was an all around enjoyable experience. I highly recommend. Oh, and they had a lot of other things one would need when landscaping or building a garden, but I didn't check the prices on those. I did check on the prices

John Kimball 5 months ago

I love rail city garden. The center is great with kids, they love seeing all the fish and chickens. Staff has always been helpful and I’m grateful for their home-local grown plants that are much cheaper than what you’d find from Moana. I’ve been a long time customer and plan on returning again and again with the family every spring and fall.